We’re all professionals with full lives and stuff happens. So there’s room to flex and and there’s gray area. Unpredictability and change are quite the norm. Generally though:
Schedule Change and Cancellation Policy
Changes within the 24-hour window before an appointment: up to $12.
Cancellation/no-show within the 24-hour period: up to the session cost, nominally 1/2 of that.
Exceptions: Emergencies (medical, etc.). Perinatal appointments. If in doubt, feel free to just ask, or give a heads-up.
For details or particular scenarios, just ask. No problem.
Thanks for understanding. This is rarely if ever needed, yet… advisable to post officially, it seems.